Privacy
PRIVACY POLICY
Ben Roach (“us”, “we”, or “our”) operates www.benroach.co.uk (“site” or “shop”). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of this site. Last updated 17 September 2020.
1 WHAT INFORMATION WE COLLECT AND WHY
When you browse this site, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This information is only used to process and fulfil your order, and keep you informed of its status.
When you subscribe to our updates, we collect the personal information you give us such as your email address. This information is only used to send you email marketing updates about our products and services.
2 INFORMATION RETENTION
We retain your personal information data only for as long as is necessary to provide you with our services and as described in this Privacy Policy. However we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements. We generally keep your data for 6 years.
3 INFORMATION SHARING AND DISCLOSURE
We may collect, use, retain and share your information if we believe that it is reasonably necessary to (a) respond to legal process or government requests; (b) enforce our agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property and safety of our customers, or others.
4 THIRD-PARTY SERVICES
The third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, these third-party service providers, such as our website, email marketing and shop provider Wix and our payment processor PayPal, have their own Privacy Policies in respect to the information we are required to provide to them.
For these providers, we recommend that you read their Privacy Policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our shop or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this site’s Terms of Service.
4.1 WIX
Our site, email marketing and shop are built using and hosted by Wix.com Inc. Wix, Wix ShoutOut and WixStores provide us with a platform that allows us to promote, market and sell our products and services.
Your data is stored through Wix data storage and databases. Wix, Wix ShoutOut and WixStores store your data on a secure server.
4.2 PAYMENTS
WixStores
When a purchase is made on our shop the payment made through WixStores is completed through a secure server.
Wix has implemented security measures designed to protect personal information, including physical, electronic and procedural measures. Wix offer HTTPS secure access to most areas on their Services; the transmission of sensitive payment information through their designated purchase forms is protected by an industry standard SSL (Sure Socket Layer)/TLS (Transport Layer Security) encrypted connection; and they regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. They also regularly monitor their systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of their Services and protection of their Visitors’ and Users’ privacy.
For further information we recommend that you to read Wix's Privacy Policy.
PayPal
When a purchase is made on our shop, we use PayPal as our payment processor, users are directed to PayPal when checking out of WixStores.
PayPal accept debit cards, credit cards and PayPal payments. If you do not have a PayPal account you can use the Guest Checkout option, where a debit card or credit card can be used to make a payment.
PayPal is committed to handling customer information with high standards of information security. PayPal use computer safeguards such as firewalls and data encryption, PayPal enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.
For further information we recommend that you to read PayPal's Privacy Policy.
5 THIRD-PARTY LINKS
When you click on links on our site, they may direct you away from this site. We are not responsible for the privacy practices of other websites and encourage you to read their Privacy Policies.
6 SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission online over the Internet or electronic storage is 100% secure.
7 YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access
You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, Restrict, Delete
You may also have rights to change, restrict our use of, or delete your personal information. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Object
You can object to (a) our processing of some of your information based on our legitimate interests and (b) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling legitimate grounds to continue using that information, or if it is needed for legal reasons.
Complain
If you reside in the EU and wish to raise a concern about our use of your information you have the right to do so with your local data protection authority.
8 COOKIES
We use cookies and similar technologies to enable services and functionality on this site and to understand your interaction with our service.
Cookies are small files which are saved or stored on your computer or device, that track information about the user's interactions and usage of this site, including certain third-party services and features offered as part of this site.
By clicking accept on our cookie consent banner, you agree to our use of such technologies for marketing and analytics.
You may use the 'Cookie Settings' to customise your advanced cookie options and select which types of cookies you agree to. Please note that if you disallow, delete or disable these cookies you may experience interruptions or limited functionality in certain areas of this site.
This site uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer or device in order to track and monitor your engagement and usage of this site, but will not store, save or collect personal information. For further information we would encourage you to read Google's privacy policy.
Other cookies may be stored to your computer or device by third-party providers when certain services and features are used. Such cookies are used for conversion and referral tracking.
Cookies used on this site:
Wix
Name: svSession, Lifespan: Session, Purpose: Technical Cookie
Name: hs, Lifespan: Session, Purpose: Security Cookie
Name: XSRF-TOKEN, Lifespan: Session, Purpose: Security Cookie
Name: wixLanguage, Lifespan: 12 months, Purpose: Technical Cookie
Name: bsession, Lifespan: 30 minutes, Purpose: Technical Cookie
Name: SSR-caching, Lifespan: 1 minute, Purpose: Technical Cookie
Name: _wixCIDX, Lifespan: 3 months, Purpose: Technical Cookie
Name: _wix_browser_sess, Lifespan: Session, Purpose: Technical Cookie
Name: consent-policy, Lifespan: 12 months, Purpose: Technical Cookie
Name TS*, Lifespan: Session, Purpose: Security Cookie
Name: fedops.logger.sessionId, Lifespan: 12 months, Purpose: Technical Cookie
Google Analytics
Name: _ga, Lifespan: 2 years, Purpose: Analytics Cookie
Name: _gat, Lifespan: Session, Purpose: Analytics Cookie
Name: _gid, Lifespan: 2 years, Purpose: Analytics Cookie
Name: __utma, Lifespan: Persistent, Purpose: Tracking Cookie
Name: fr, Lifespan: 3 months, Purpose: Tracking Cookie
Name: AWSALBCORS, Lifespan: 1 week, Purpose: Technical Cookie
9 CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this site. If we make material changes to this policy, we will notify you here that it has been updated.
10 QUESTIONS AND CONTACT INFORMATION
If you would like to: access, change, restrict, delete or object to any personal information we have about you, complain, or simply want more information about our Privacy Policy contact the Data Controller: Ben Roach at: info@benroach.co.uk or mail us at: Ben Roach, 68 Millstream Gardens, Tonedale, Wellington, Somerset, TA21 0AA, United Kingdom.